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Terms and conditions:

These Terms and Conditions must be read before making your reservation. It is important that you understand the contractual relationship established when using the booking service of A Prazer D’Aventura Unipessoal Lda.

 

Prazer D’Aventura Unipessoal Lda is a Tourist Animation company registered in the Tourism Secretariat of the Azores with registration number 06/2012 and registered in the Commercial Registry of Ponta Delgada with the taxpayer 509 512 844, with headquarters in Rua Populo de Cima , 230, 9500-611 Ponta Delgada, Azores, Portugal.

 

You can contact A Prazer D’Aventura by:   

 

  •     Phone:   –   (+351) 911 77 22 35  
  •    E-mail:   –   Info.prazerdaventura@gmail.com
  • Booking:  –   Reservas@prazerdaventura.com

All prices shown on A Prazer D’Aventura Unipessoal Lda website are per person, in Euros (EUR) and include VAT at the rate in force.

Prazer D’Aventura Unipessoal Lda, only accepts bookings made by people in full possession of their capacities and with legal competence. Legal persons must act through a duly authorized person.

The customer is responsible for the timely arrival of the meeting point. If you arrive at the booked activity from abroad, you are personally responsible for the necessary travel documents (passport, etc.), compliance with safety rules, etc.

5.1. Prazer D’Aventura Unipessoal Lda, guarantees the confidentiality of all data provided by Users.

 

5.2. The personal data identified in the reservation form as being of obligatory supply are indispensable to the provision of the Services by Prazer D’Aventura Unipessoal Lda. The omission or inaccuracy of the data provided by the User is of its sole and entire responsibility and may give rise to the refusal of of the Service by Prazer D’Aventura Unipessoal Lda.

 

5.3. The personal data of the User will be processed and stored computerized and are intended to be used by Prazer D’Aventura Unipessoal Lda in the scope of the contractual and / or commercial relation with the User.

 

5.4. The Internet is an open network, so that the personal data of the User, other personal information and all content hosted on the Service may circulate in the network without security conditions, including the risk of being accessible and used by unauthorized third parties. the effect, and Prazer D’Aventura Unipessoal Lda can not be held responsible for such access and / or use.

The customer is personally responsible for complying with the rules and conditions of participation in the activities. Prazer D’Aventura Unipessoal Lda and its suppliers have the right to refuse to admit or exclude from participation in the activities clients who do not fulfill the participation requirements, or if the participation of the client puts the same or others at risk or interferes with The normal accomplishment of the activity. In these cases, the customer is not entitled to a refund of the price paid.

All our Services and Activities are covered by insurance. Being the level of insurance required depends on the activity performed.

These terms and conditions are governed by and construed in accordance with the Portuguese Law. The client accepts that any dispute will be resolved by the Court of Ponta Delgada, in accordance with the laws of Portugal. Any legal documentation must be addressed to Rua Populo de Cima, 230, 9500-611 Ponta Delgada, Azores, Portugal.

Guests are free to cancel their reservation at any time, subject to the following cancellation fees:  

 

  • Up to 4 days before the start of the trip / activity: 100% refund;  
  • Between 3 and 2 days before the start of the trip / activity: 50% refund;
  • Less than 1 day before the start of the trip / activity: no refund.

  The refund will be made within 30 days, crediting the credit card or Paypal account used for payment.

 

1. Reservations canceled by Prazer D’Aventura Unipessoal Lda

   Prazer D’Aventura Unipessoal Lda reserves the right to cancel a reservation in case the number of participants is less than the minimum required. In these cases, the customer will be informed of the cancellation up to 8 days before, through the e-mail indicated during the reservation.

2.Extra cancellation

  Prazer D’Aventura Unipessoal Lda may cancel an activity without complying with the cancellation period if weather, government actions or other unforeseen or unavoidable external circumstances endanger or make the realization of the activity impossible or substantially more difficult. In these cases, the customer will be reimbursed for the full amount of the activity that has been reserved with us, but without any compensation, damages, losses or any other claims.

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